Contact Us

Contact Us

Thank you for visiting Biharu.

At Biharu, we focus on creating practical kitchen tools that make everyday cooking easier, faster, and more enjoyable. We believe that small tools can make a big difference in the kitchen, whether it’s a garlic press, vegetable cutter, or other food prep tools designed to save your time and effort.

If you have any questions about our products, your order, shipping, returns, or anything else, please don’t hesitate to reach out to us. Our customer support team is always happy to help.

We aim to provide friendly and efficient support to every customer.


How to Reach Us

If you need assistance, you can contact Biharu through the following methods:

Email: service@biharu.com
Phone: (+1) 4755227211

Our support team will respond to your email within 24–48 business hours.

For faster service, please include the following information when contacting us:

  • Your name

  • Order number (if applicable)

  • The email used to place the order

  • A brief description of your issue or question

This will help us assist you more quickly.


Business Address

Biharu
1401 21ST ST
12641
SACRAMENTO, CA 95811
United States

Please note that this is our business mailing address and may not be the return address for products. If you need to return an item, please contact Biharu customer support first to receive return instructions.


Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed

If you contact us outside business hours, we will reply on the next business day.

We appreciate your patience and understanding.


Order & Product Support

You can contact Biharu for help with:

  • Order status and tracking

  • Product information

  • Shipping questions

  • Returns and refunds

  • Damaged or defective items

  • Missing items

  • Payment issues

  • General inquiries

We are committed to making sure every customer has a positive experience with Biharu.


Business & Cooperation Inquiries

For business partnerships, wholesale inquiries, collaborations, or media inquiries, please contact us via email:

Email: service@biharu.com

Please include “Business Inquiry” in the subject line.


Contact Form

You can also send us a message using the contact form on this page. Our team will review your message and get back to you as soon as possible.


Thank You

Thank you for choosing Biharu.

We truly appreciate every customer who trusts Biharu kitchen tools. Our goal is to provide useful, reliable, and well-designed kitchen tools that make cooking simpler and more enjoyable for everyone.

If you have any questions, suggestions, or feedback, we would love to hear from you.

The Biharu Team